Welcome to GrandRoots. By accessing or using our website, you agree to comply with these Terms of Use. Please read them carefully before using our website or placing an order.
1. Use of Our Website
You agree to use this website only for lawful purposes. You must not misuse the website, attempt to gain unauthorized access, or interfere with its operation.
2. Products & Information
We make every effort to ensure that product descriptions, images, ingredients, prices, availability, and other information are accurate. However, minor variations in product appearance, colour, packaging, or natural ingredients may occur.
3. Pricing & Orders
All prices displayed on the website are subject to change without prior notice. An order is considered confirmed only after successful payment or confirmation through the applicable payment method.
GrandRoots reserves the right to cancel or refuse an order in cases such as incorrect pricing, product unavailability, suspected fraudulent activity, or other legitimate reasons.
4. Payments
Payments must be made through the payment options available on our website. We do not store your complete card, banking, or payment credentials on our website.
5. Shipping & Delivery
Orders are delivered to the address provided by the customer during checkout. Delivery timelines are estimates and may vary due to location, logistics, weather, holidays, or circumstances beyond our control.
6. Returns & Refunds
Returns, replacements, and refunds are subject to our Return & Refund Policy. Customers should review that policy before placing an order.
7. Intellectual Property
All website content, including the GrandRoots name and logo, product images, photographs, graphics, text, designs, and other materials, belongs to GrandRoots or its respective owners and may not be copied, reproduced, modified, or distributed without prior written permission.
8. User Information
When placing an order or contacting us, you agree to provide accurate and complete information. You are responsible for ensuring that your contact and delivery details are correct.
9. Third-Party Links
Our website may contain links to third-party websites or services. GrandRoots is not responsible for the content, availability, privacy practices, or policies of such third-party websites.
10. Limitation of Liability
GrandRoots will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including delays caused by logistics providers, technical failures, natural events, or unauthorized use of the website.
11. Changes to These Terms
We may update these Terms of Use from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
12. Contact Us
If you have any questions regarding these Terms of Use, please contact us through the details provided on our Contact Us page.
GrandRoots
Pure Spices. True Tradition. Back to Our Roots.
